Buyer Terms and Conditions

Effective Date: 14 Apr 2025

These terms and conditions ("Agreement") create a legally binding contract between you ("Buyer") and Drongo Technology Limited, a company registered in Kenya, operating the platform. By purchasing or subscribing to services, you agree to be bound by the terms set forth herein.

1. Introduction to the Services

is a SaaS school management system that provides tools for administration, communication, billing, and reporting. These services are accessible via our web and mobile platforms.

2. Definitions and Interpretation

• "Business" means a school, institution, or organisation using the services for professional or administrative purposes.
• "Consumer" means an individual subscribing on behalf of personal or small-scale informal use.
• "Digital Content" refers to all software features and data made available through .
• "Subscription" refers to any recurring or one-time purchase granting access to the services.
• "Services" means the entire suite of tools offered by .

3. Contract Formation

By completing the sign-up or subscription process, you enter into a contract with Drongo Technology Limited, governed by these terms. You agree that digital access may begin immediately, waiving any cooling-off rights related to content delivery.

4. Payment, Taxes, and Invoicing

All fees are due as indicated during checkout. accepts credit/debit cards, mobile money (e.g., M-Pesa), and bank transfers. Taxes, including Kenyan VAT, may apply based on jurisdiction. Digital invoices are provided via email.

5. Refund Policy

Refunds may be issued on a case-by-case basis if service access has not yet been activated. Once digital content or services have been accessed, refunds will not be applicable unless required by law.

6. Chargebacks

All users are advised to contact to resolve payment issues before initiating a chargeback. Fraudulent chargebacks may lead to account termination.

7. Subscriptions and Renewals

Subscriptions automatically renew unless cancelled 48 hours before the billing cycle. Free trials, where available, must be cancelled before expiry to avoid charges. You are responsible for keeping your payment methods valid.

8. Termination and Suspension

We reserve the right to suspend or terminate accounts for violation of terms, non-payment, or fraudulent activity. You remain liable for amounts due up to termination.

9. Intellectual Property

All content, branding, and source code belong to Drongo Technology Limited. You may not reproduce, redistribute, or alter the platform without written permission.

10. Confidentiality

Any data shared between the parties shall be treated as confidential and protected with industry-standard security. We do not sell or disclose your data to third parties for advertising purposes.

11. Limitation of Liability

Drongo Technology Limited will not be liable for indirect, incidental, or consequential damages. Our liability is limited to the amount paid for the service in question.

12. Governing Law

This Agreement shall be governed by the laws of Kenya. Any disputes shall be resolved in the courts of Nairobi unless otherwise agreed by both parties.

13. Contact

Drongo Technology Limited
Eden Square, Westlands, Nairobi, Kenya
Email:
Phone: +254 724 441 724